At www.runtreade.shop, we prioritize seamless delivery to ensure your carefully selected items arrive in perfect condition. Our team processes orders with meticulous attention to detail, from warehouse preparation to final dispatch. Whether you're shopping for everyday essentials or seasonal favorites, our logistics network is optimized for reliability. Orders are typically packaged within 1-2 business days, followed by carrier handoff. We partner with trusted shipping providers to maintain consistent service quality across all product categories.
Processing times may vary slightly depending on order complexity and inventory availability. Most orders ship within 48 hours of payment confirmation, excluding weekends and holidays. Transit durations are calculated from the dispatch date: domestic deliveries generally require 3-7 business days, while international shipments may take 10-20 business days depending on destination customs procedures. During peak seasons, we implement expedited processing protocols to minimize delays.
We offer transparent shipping options tailored to different order values:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders exceeding $60
Shipping fees are calculated during checkout based on your cart total and destination. Additional charges may apply for oversized items or remote locations, which will be clearly displayed before payment confirmation.
Currently serving customers across North America, Europe, and select Asian countries. We're unable to ship to embargoed regions or countries with specific trade restrictions. Some remote areas may require extended delivery times or additional shipping fees. During checkout, our system automatically verifies address eligibility. For special delivery requests to unlisted territories, please contact [email protected] prior to ordering.
Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. Our integrated tracking system allows real-time monitoring through the carrier's website or your account dashboard. For consolidated shipments with multiple packages, each will have a separate tracking reference. If tracking information doesn't update within 72 hours of receiving your notification, please check your spam folder before contacting our support team.
While we strive for timely deliveries, occasional delays may occur due to weather events, customs inspections, or carrier logistical issues. If your package exceeds the estimated delivery window by more than 5 business days, please contact [email protected] with your order number. For lost shipments, we initiate carrier investigations after 15 business days from the last tracking update. Our team will keep you informed throughout the resolution process and arrange replacements or refunds as appropriate.
International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product category and declared value. We cannot predict or control these additional costs, nor can we mark shipments as "gifts" to avoid duties. For accurate estimates, please consult your national customs office before placing orders. All international shipments include proper commercial invoices to facilitate smooth clearance.
